The ongoing management of a company’s hardware, software, and computing resources is known as IT service management. To assist you in enhancing the excellence and efficiency of IT service delivery, CalinTech will share its ten years of experience in IT service management consulting.
What we do?
- Planning and implementing IT service management procedures customized for your organization’s particular IT infrastructure.
- Enhance your company’s incident management, IT asset management, change management, and knowledge management.
- To coordinate and standardize IT procedure, use a software for IT service management like Jira.
Our Working Process
Understand Problems and Needs
We take our time getting to know you, your business model, your objectives, and your technical infrastructure.
Set Up Ongoing Communication
Every project at CalinTech has a designated Tech Coordinator. We have quick meetings every day with clients.
Deliver Realistic Analysis
We conduct all necessary research, a thorough analysis of your current condition is provided, including a list of all the issues and potential bottlenecks.
Deliver Solutions & Roadmap
To facilitate knowledge transfer & increase the level of independence, we deliver a highly specific plan with clear steps to follow and actions to take.